Nowadays, businesses use the VoIP telephone systems because of its affordability and functionality. Below are given the types of VoIP telephone systems and the benefits you get from them.
The old telephone system using the traditional copper wires is slowly being replaced by the VoIP phone systems. This phone system uses internet connection which most businesses cannot do without. With internet already in use, the VoIP telephone system can easily be installed and used.
The basic features of the IP Telephone System consists of automated response systems, call queues, and computer integration such that there is no longer need for hard phones because the desktop computers are then turned into softphones.
If a company has workers in different locations, the VoIP system makes it easier for communication through computer devices or mobile phones.
Some benefits we get from the Grandstream VoIP system include easy installation, set up and configuration, and cheaper communication costs compared to a landline system. Because of its dependence on internet connection, however, it will take a good and fast internet connection to have a reliable VoIP telephone system.
There are two options business owners can take when it comes to VoIP phone systems. They can either have their own equipment and self-host, or rent equipment from a service provider and host it in the cloud.
With a self-hosted system, the business has its own equipment, that is, the PBX hardware needed to maintain the phone system. This then allows communication through circuit switching in the business’ phone system. This is beneficial is a way that you do not rely on anyone else but your business to configure and run your system, especially if you have an IT staff to do this work. This system, however, needs a large upfront cost for equipment and maintenance costs also.
Cloud-based systems have no hardware or maintenance costs. You only have your IP phone and it is up to the service provider to house and maintain all of the PBX technology.
With cloud-based systems, growing businesses that needs to add new lines can do it quite easily. They just need to pay the service provider a monthly fee.
The main advantage of the cloud based system is that there is no hardware to purchase and no maintenance costs to think about. All of these are taken care of by the service provider. The set up and configuration of the system for your business can all be done conveniently from your computer. The only disadvantage of this system is that you are not in control of the hardware. When the systems are down, there is nothing you can do but wait for your service provider to have it fixed as soon as they can.
If your company has no IT staff to operate and maintain PBX hardware, then cloud systems are ideal for you.
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